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My harddrive can't be accessable and undetected by BIOS? |
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Relax, turn off your computer (don't do anything with your hard drive), contact us immediately at 021. 5793 9610 or 021. 9368 4456. We will analized your hard drive.
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| 2. |
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Hard drive was shutdown and undetected by BIOS |
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Usually the problem where hard drive undetected by BIOS are :
1. Electricity failure on your hard drive.
This type of failure hava specifiations such as :
(a.) The hard drive undetected by BIOS.
(B.) hard drive not working.
In this situation, the data can be recovered.
2. The failure of hard drive firmware.
Firmware is the OS hard drive where it controlling the hard drive function. Every vendor has different kind of firmware, because of that the problem became variety.
3. The failure of mechanical hard drive.
Becaused of a lot of mechanical hard drive failure, Sometimes the hard drive made some noise and caused computer hang in BIOS or made the computer working so slow.
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| 3. |
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The system is usefull regulary, but i have message that my hard drive have bad sector? |
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This problem usually happened becaused the access failure of hard drive or sector logical on damage hard drive. Turn off your computer immediately, don't do scanning proccess on your hard drive becaused it will make the sector even worse. Just contact us and we will help to recover your important data. |
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My hard drive detected by BIOS but not by windows? |
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This problem usually happened becaused the partition structure failure of hard drive, in many case caused by hard drive firmware failure (Hard drive was detected by BIOS as facory mode. for example : MAXTOR ATHENA, ARED64, N40P, etc).
Don't worried, we had succeed recover all of the data from that case.
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| 5. |
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My hard drive can't be accessed and make some noise? |
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This damage frequently happened on laptop hard drive and in this situation the data can be recovered/ restored.
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| 6. |
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What kind of hard drive can be recovered by us? |
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We provide recovery data service from any media such as PC Hard drive (IDE-SATA), Notebook hard drive, CDR/DVDR, RAID hard drive (0,1,5), CF, SD, MMC.
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| 7. |
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Do you charge a diagnosis fee ?
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No, we provide a free diagnosis in most situations.
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| 8. |
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In what situations do you charge a diagnosis fee ?
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How much fee i should pay for data recovery service?
We will inform you the price that we offered, it's depend on:
a. Type and capacity of hard drive
b. The problems on hard drive
c. A possibility of changing part if necessary when performed data recovery process
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| 9. |
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How is my recovered data returned to me ?
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Your data is returned to you on either CDs, DVDs, or hard disk. The choice is yours.
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| 10. |
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Can you guarantee to recover my data ? |
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No
data recovery company can guarantee to recover your data as this is dependent on what is actually wrong with your disk.
However, using our Advanced Data Recovery facility we regularly recover data from drives that other data recovery have
pronounced unrecoverable. Many other data recovery companies also sub-contract their data recovery work to us
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| 11. |
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Is my data treated as confidential ? |
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All customer data is treated as sensitive and confidential as standard. |
| 12. |
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Where can we get reached? |
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we have 2 place that u can contacted.
HQ / Lab : Jl. Sunter Garden No. 20, Sunter Agung, North of Jakarta
Branch : Mall Ambasador 1st floor No. 63, Mega kuningan , South of Jakarta
Phone : 021. 5793 9610, 9368 4456 |
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Frequently Asked and Questions |
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Data must be handled with professional, we care and provide profesional solutions for your recovery data.
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